Frequently Asked Questions


Select an question below. If you do not see the question, feel free to use the "Submit A Question" form to get further information.

 

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  1. What do I need to bring with me when I am admitted to the hospital?
  2. Am I allowed to eat or drink prior to my admission?
  3. What should I know regarding financial arrangements concerning my hospital admission?
  4. What do I need to do regarding my insurance covering my hospital admission?
  5. What forms of payment are acceptable for services rendered during my admission?
  6. What are the patient room accommodations at Lakeside Hospital?
  7. What if do not have medical insurance?
  8. Where do I park my automobile?
  9. Should I bring my medications with me?
  10. What time should I report to the hospital for admission?
  11. Will I have lab work done prior to my hospital admission?
  12. Who do I call if I have a health or medical question?
  13. How do I get a copy of my medical records?
  14. Who do I talk to about my account or billing information?
  15. What accommodations are available for out of town patients or visitors?
  16. Who is the contact if I am scheduled for surgery?
 

ANSWERS TO FREQUENTLY ASKED QUESTIONS

Question #1: What do I need to bring with me when I am admitted to the hospital?

Answer: A list of medications you are currently taking, medical information / history, medical insurance card, robe, slippers, toiletries, reading glasses (if you wish).
    • Please do not bring any small electrical appliances i.e. heating pad, curling iron, VCR, television.
    • Please do not bring valuables. Lakeside Hospital is not responsible for the loss of money, jewelry, or other personal belongings.
    • Cellular phones and lap top computers are permitted, but may be left unattended during your hospital stay, for example when you leave your room for tests.

Question #2: Am I allowed to eat or drink prior to my admission?

Answer: Depending on your treatment plan, you may be asked to forego eating or drinking after midnight. It is always best to discuss this with your physician.

Question #3: What should I know regarding financial arrangements concerning my hospital admission?

Answer: This has been sent to the hospital finance department – please check back for the answer.

Question #4: What do I need to do regarding my insurance covering my hospital admission?

Answer: This has been sent to the hospital finance department – please check back for the answer.

Question #5: What forms of payment are acceptable for services rendered during my admission?

Answer: This has been sent to the hospital finance department – please check back for the answer.

Question #6: What are the patient room accommodations at Lakeside Hospital?

Answer: All 15 beds are private, spacious, and comfortable. Each room is equipped with a television and bathroom.

Question #7: What if do not have medical insurance?

Answer: This has been sent to the hospital finance department – please check back for the answer.

Question #8: Where do I park my automobile?

Answer: You may park in the front of the hospital or any open space.

Question #9: Should I bring my medications with me?

Answer: No, a list of medications with dosage and time interval is all we need.

Question #10: What time should I report to the hospital for admission?

Answer: Depending on your treatment, you will be notified when to arrive and where to go.

Question #11: Will I have lab work done prior to my hospital admission?

Answer: Our out patient Lab Department can accommodate pre-admission lab work at the discretion of your physician.

Question #12: Who do I call if I have a health or medical question?

Answer: During your hospital stay, you will be assigned to a primary care giver RN, who can answer your questions.

Question #13: How do I get a copy of my medical records?

Answer: This has been sent to the hospital finance department – please check back for the answer.

Question #14: Who do I talk to about my account or billing information?

Answer: This has been sent to the hospital finance department – please check back for the answer.

Question #15: What accommodations are available for out of town patients or visitors?

Answer: We do not have sleeping quarters for out of town visitors. Depending on the circumstances, an overnight visitor is allowed to stay with the patient in the patient’s room.

Question #16: Who is the contact if I am scheduled for surgery?

Answer: The Surgery Department can be reached by calling the main hospital number: 512-321-8200.